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Services 360 is designed to be a smart modular contract offering for your fleet, with a clear structureÌýandÌýrecognisableÌýpackage levels which align with your repair and maintenance priorities and how you want to manage the balance between known fixed costs and the risk of unexpected expenses. 

As vehicles age, repair and maintenance needs change, and so does warranty coverage.ÌýThat'sÌýwhy we created the Services 360 Classic offering, tailored specifically for used vehicles.ÌýÌýAll while still aligning to the same approach in terms of risk management with the package levels. This ensures that each vehicle – no matter its age or application – can get the exact right coverage for your priorities at a competitive price. 

With the purchase of a new vehicle, the first 2 yearsÌý(3 years for electric trucks)Ìýof Control Package is included in thatÌýpurchase, andÌýleads to a loweredÌýinitialÌýcost for the Services 360 contract. For thatÌýreasonÌýwe point this out to make it clear that the contract cost will be adjusted after theÌýinitialÌý2Ìýor 3ÌýyearsÌýrespectively.  

The age at which a vehicle is considered used and should instead be covered under a Services 360 Classic offer canÌýactually varyÌýin different markets around the world. But in whichever market youÌýoperateÌý– your contract should be able to be moved seamlessly over to a Services 360 Classic contract package instead when a vehicle approaches the threshold age. For more specific information, please talk to your local Ìǹûvlog¹ÙÍøÍøÒ³°æ representative.

The Services 360 packages and our services offering structure isÌývery similarÌýeven for different powertrains – still based around meeting your strategic needs in terms of productivity management. But electric vehicles have different components with different maintenance and repair needs. As an example, battery maintenance is a new factor to account for with electric vehicles, yet at the same time they require less maintenance in terms of e.g. filters and fluids. This changes the offeringÌýregardingÌýcoverage – which components are covered, how and to what degree.

The defining part of the Pro package is Ìǹûvlog¹ÙÍøÍøÒ³°æ ProCare, which is based on proactive parts replacements and maintenance toÌýeliminateÌýissues before they even occur –Ìýmainly inÌýterms ofÌýinternal combustionÌýpowertrain components. This is something we offer based on a huge amount of dataÌýregardingÌýindividualÌýcomponentÌýwear from hundreds of thousands of vehiclesÌýover many years.ÌýAÌýreally goodÌýthing about electric vehicles is however that theyÌýsimplyÌýdon'tÌýhave as many mechanical wear parts that wear out or break over time. Ìǹûvlog¹ÙÍøÍøÒ³°æ ProCare mayÌýof courseÌýbecome relevant even for electric powertrains in the future, when we have moreÌýandÌýlonger-term operational dataÌýwith a high degree ofÌýstatistically verifiedÌýdata accuracyÌý– but for the best and most comprehensive coverage, our Full packageÌýhasÌýevery part of yourÌýelectric vehiclesÌýcovered already today.Ìý