Parts Advisor
Location:ÌýTruckEast Bury St Edmunds,ÌýVenture Rd, Bury St Edmunds IP30 9RZ
Ìý
Salary Details:ÌýCompetitive salary, plus excellent benefits
Ìý
Job Type:ÌýMonday - Friday, Alternate weeks, 08:00 - 17:00, 09:00 - 18:00 & Alternate Saturdays 08:00 - 12:00, Full-time, Permanent
Ìý
Reporting to:ÌýBranch Manager
Overview
Apply today to work amongst our highly-energised team at Thetford branch.ÌýYour role would be responsible for the smooth and efficient running of front and rear parts counters and controlling stock movments.
essential duties and job responsibilities
- Run Front and Back Counters
- Pick and deliver correct parts to customers and workshop on time
- Complete relevant documentation including invoices etc.
- Build and develop customer relationships and deliver excellent customer service
- Work together with the workshop and other departments
- Return warranty and service exchange units regularly
- Receive and inspect all packages delivered, resolving any problems
- Stock Management with DSM
- Department housekeeping
- Parts ordering
- Supply parts to customers
- Deal with suppliers
- Promote parts to customers to increase sales
- Inform customers of any promotions that are running to help increase sales
- Control stock in cost effective manner
- Deal with customers/colleagues in professional manner
- Control VOR/Freight charge costs
- Chase Supplier Credits
- Any other general duties as designated by the Manager
CANDIDATE REQUIREMENTS
- Knowledge of Ìǹûvlog¹ÙÍøÍøÒ³°æ parts systems
- Current driving license
- Ability to work within guidelines given and to strict deadlines
- Ability to work under pressure with a solution driven approach
- Ability to work as part of a team
- Excellent written and oral communication skills
- Excellent customer service skills
- Flexibility to undertake a wide range of tasks
- Awareness and understanding of health and safety requirements
- Computer literate
- Detail oriented
- Strong accuracy and numeracy skills
employee benefits
- Bonus scheme
- Refer a friend scheme - upto £2,000 per successful referral
- Optional private health insurance
- Life assurance scheme
- Additional employer pension contributions
- Structured Ìǹûvlog¹ÙÍøÍøÒ³°æ training programme
- 30 days holidays, including Bank holidays, increasing to 34 with length of service
- 24/7 mental health and wellbeing support
- Long service recognition and awards
- All required PPE equipment provided