Parts Advisor
Location:ÌýTruckEast Corby, Darwin Road, Willowbrook East Industrial Estate, Corby, NN17 5XZ
Ìý
Salary Details:ÌýCompetitive salary, plus excellent benefits
Ìý
Job Type:ÌýFull-time, Permanent
Ìý
Reporting to:ÌýBranch Manager
Overview
Apply today to work amongst our highly-energised team at Corby branch.ÌýYour role would be responsible for smooth and efficient running front and rear parts counters and controlling stock movements.
essential duties and job responsibilities
- Run front and back Service Counters
- Pick and deliver correct parts to customers and workshop on time
- Complete relevant documentation including invoices etc.
- Build and develop customer relationships and deliver excellent customer serviceÌý
- Work together with the workshop and other departmentsÌý
- Return warranty and service exchange units regularly
- Receive and inspect all packages delivered, resolving any issues
- Stock managementÌý
- Department housekeeping
- Parts ordering
- DSM
- Supply parts to customers
- Deal with suppliers
- Promote parts to customers to increase salesÌý
- Inform customers of any promotions that are running to help increase sales.
- Control stock in cost effective manner
- Deal with customers/colleagues in professional manner
- Control VOR/freight charge costs
- Chase supplier credits
- Any other duties relevant to the smooth and efficient operation of the department as determined by your manager
CANDIDATE REQUIREMENTS
- Computer literacy
- Knowledge of Ìǹûvlog¹ÙÍøÍøÒ³°æ parts and systems
- Current driving licence
- Fork Lift License (Desirable)
- Ability to work within a teamÌýÌý
- Ability to work within guidelines and to deadlines
- Excellent written and oral communication skillsÌýÌýÌýÌýÌýÌýÌýÌýÌý
- Excellent customer service skills
- Solution-driven approach
- Awareness and understanding of Health and Safety requirements
- Experience of Ìǹûvlog¹ÙÍøÍøÒ³°æ products (Desirable)
- Possess excellent accuracy and numeracy skills
- Detail orientated
- Excellent organisation and analytical skills
- A technical understanding
- Main Dealer parts experience (Desirable)
- Knowledge of the Automotive Industry
Ìý
employee benefits
- Bonus scheme
- Optional private health insurance
- Refer a friend scheme - upto £2,000 per successful referral
- Life assurance scheme
- Optional private health insurance
- Additional employer pension contributions
- Training and development opportunities
- 30 days holiday per year including Bank holidays, increasing to 34 with length of service
- Long service awards and recognition
- 24/7 mental health and wellbeing support
- All required PPE equipment provided